On April 23, 2026, I submitted a request to schedule an appointment to review Association records responsive to my prior written records requests, including my November 13, 2025 records request.
04232026_Resident Request 338538-Request to Schedule Records Review Appointment-Ticket Opened.png
338538 Request to Schedule Records Review Appointment.
The request asked management to provide:
- Availability for a records review appointment
- The review location
- Any procedures required to coordinate the review
- Advance notice regarding unavailable records
📂 Purpose of the Request
The requested review involved records previously requested from the Association, including records related to:
- Contracts and procurement
- Financial documentation
- Prior Board and management actions
- Supporting records not previously produced
⚠️ Ticket Escalated
On April 23, 2026, the ticket response stated:
“Your request has been escalated for further review to ensure it is handled appropriately. We will follow up once additional guidance or direction is received.”
🧾 Additional Response
On April 29, 2026, management responded:
“We will inform you of the charges for the required documentation, as there is a fee associated with relocating files to the office for review.”
No appointment date or review schedule was provided in the response.
🔒 Ticket Closed
The ticket was later marked as closed despite:
- No records review appointment being scheduled
- No review date or location being provided
- No clarification regarding what records would be available
- No records review having occurred
🧭 Current Status
- Records review requested
- Request escalated
- Potential charges referenced
- No appointment scheduled
- Ticket closed
04292026_Resident Request 338538-Request to Schedule Records Review Appointment-Ticket Closed
📌 Final Thought
Access to Association records is an important part of transparency and accountability within condominium governance.
Closing a records-related ticket before a requested review is scheduled or completed can create confusion regarding the status of the request and whether the requested access will ultimately be provided.
Transparency benefits everyone.
